DESKTOP SALESFORCE-AI-SPECIALIST PRACTICE TEST SOFTWARE - GET SALESFORCE ACTUAL EXAM ENVIRONMENT

Desktop Salesforce-AI-Specialist Practice Test Software - Get Salesforce Actual Exam Environment

Desktop Salesforce-AI-Specialist Practice Test Software - Get Salesforce Actual Exam Environment

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 2
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 3
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 4
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 5
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

Salesforce Certified AI Specialist Exam Sample Questions (Q71-Q76):

NEW QUESTION # 71
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

  • A. Create a template-triggered prompt flow and invoke the prompt template using the standard "Prompt Template" flow action.
  • B. Create an autolaunched flow and invoke the prompt template using the standard "Prompt Template" flow action.
  • C. Create a screen flow to collect sales order number and invoke the prompt template using the standard "Prompt Template" flow action.

Answer: C

Explanation:
To implement a solution where users enter a sales order number and the system generates a summary, the AI Specialist should create a screen flow to collect the sales order number and invoke the prompt template. The standard "Prompt Template" flow action can then be used to trigger the custom prompt, providing a summary of the sales order header and details.
Option B, creating a template-triggered prompt flow, is not necessary for this scenario because the requirement is to directly collect input through a screen flow.
Option C, using an autolaunched flow, would be inappropriate here because the solution requires user interaction (entering a sales order number), which is best suited to a screen flow.
Salesforce AI Specialist Reference:
For further guidance on creating prompt templates with flows: https://help.salesforce.com/s/articleView?id=sf.prompt_template_flow_integration.htm


NEW QUESTION # 72
The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history.
Why should the team use Einstein Copilot as the solution?

  • A. To generate relevant content when engaging with each customer
  • B. To send automated emails to all customers
  • C. To analyze past campaign performance

Answer: A

Explanation:
Einstein Copilotis designed to assist in generating personalized, AI-driven content based on customer data such as behavior, preferences, and purchase history. For the marketing team atUniversal Containers, this is the perfect solution to create dynamic and relevant email content. By leveragingEinstein Copilot, they can ensure that each customer receives tailored communications, improving engagement and conversion rates.
* Option Ais correct asEinstein Copilothelps generate real-time, personalized content based on comprehensive data about the customer.
* Option Brefers more to Einstein Analytics or Marketing Cloud Intelligence, andOption Cdeals with automation, which isn't the primary focus ofEinstein Copilot.
References:
* Salesforce Einstein Copilot Overview:https://help.salesforce.com/s/articleView?
id=einstein_copilot_overview.htm


NEW QUESTION # 73
Universal Containers is interested in using Call Explorer to quickly gain insights from meetings recorded by its sales team.
What should the AI Specialist be aware of before enabling this feature?

  • A. Custom Call Explorer actions need to be built before it can be configured.
  • B. Call Explorer operates independently of Salesforce Knowledge, requiring no prior setup.
  • C. Call Explorer requires the Einstein Conversation Insights permission set to be enabled.

Answer: C

Explanation:
Before enabling Call Explorer, the Salesforce AI Specialist must ensure that the Einstein Conversation Insights permission set is assigned to users (Option C). Call Explorer is a feature within Einstein Conversation Insights (ECI) that analyzes meeting recordings to surface trends, keywords, and actionable insights.
Key Considerations:
* Permission Set Requirement:
* Users (including admins) need the Einstein Conversation Insights permission set to access and use Call Explorer. Without this, the feature remains inaccessible.
* The permission set grants access to ECI tools, including call transcription, analysis, and dashboard visibility.
* Why Other Options Are Incorrect:
* A. Independence from Salesforce Knowledge: While Call Explorer does not rely on Salesforce Knowledge, this is irrelevant to the setup prerequisite. The critical dependency is the permission set, not Knowledge configuration.
* B. Custom Actions: Call Explorer does not require custom actions to be built before configuration. It is a pre-built analytics tool that works once permissions and data sources (e.g., call recordings) are configured.
References:
* Salesforce Einstein Conversation Insights Guide: Explicitly states that the Einstein Conversation Insights permission set is required to access Call Explorer.
* Trailhead Module: "Einstein Conversation Insights Basics" outlines permission prerequisites for enabling call analytics.
* Salesforce Help Documentation: Confirms that Call Explorer functionality is governed by ECI permissions.


NEW QUESTION # 74
Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field.
What is the most likely cause of the issue?

  • A. The user does not have the field Generative AI User permission set assigned.
  • B. The prompt template associated with summary field is not activated for that user.
  • C. The user does not have the Prompt Template User permission set assigned.

Answer: A

Explanation:
In Salesforce, Generative AI capabilities are controlled by specific permission sets. To use features such as generating summaries with AI, users need to have the correct permission sets that allow access to these functionalities.
* Generative AI User Permission Set: This is a key permission set required to enable the generative AI capabilities for a user. In this case, the missingGenerative AI Userpermission setprevents the user from seeing the generative AI-enabled field icon. Without this permission, the generative AI feature in the Competitor Analysis custom object won't be accessible.
* Why not A?ThePrompt Template Userpermission set relates specifically to users who need access to prompt templates for interacting with Einstein GPT, but it's not directly related to the visibility of AI- enabled field icons.
* Why not B?While a prompt template might need to be activated, this is not the primary issue here. The question states that other users with the same profile can see the icon, so the problem is more likely to be permissions-based for this particular user.
For more detailed information, you can review Salesforce documentation onpermission setsrelated to AI capabilities atSalesforce AI DocumentationandEinstein GPTpermissioning guidelines.


NEW QUESTION # 75
An AI Specialist turned on Einstein Generative AI in Setup. Now, the AI Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu.
What is causing the problem?

  • A. The Prompt Template User permission set was not assigned correctly.
  • B. The Prompt Template Manager permission set was not assigned correctly.
  • C. The large language model (LLM) was not configured correctly in Data Cloud.

Answer: B

Explanation:
In order to access and create custom prompt templates in Prompt Builder, the AI Specialist must have the Prompt Template Manager permission set assigned. Without this permission, they will not be able to access Prompt Builder in the Setup menu, even though Einstein Generative AI is enabled.
Option B is correct because the Prompt Template Manager permission set is required to use Prompt Builder.
Option A (Prompt Template User permission set) is incorrect because this permission allows users to use prompts, but not create or manage them.
Option C (LLM configuration in Data Cloud) is unrelated to the ability to access Prompt Builder.
Reference:
Salesforce Prompt Builder Permissions: https://help.salesforce.com/s/articleView?id=sf.prompt_builder_permissions.htm


NEW QUESTION # 76
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